1. Standard Shipping (Free) - Please allow 1-3 days for your order to be delivered 
2. DPD Next Day (£4.99) - Please place orders between Monday - Thursday before 4 PM UK time. This service applies to UK Mainland orders only.
3. Royal Mail Special Special Saturday Delivery (£19) - Please place orders between Monday - Friday before 3 PM UK time. 
4. International - Rates vary based on product size. Please enquire for further details. 

We do not provide any guarantees on shipping times, as we are reliant on 3rd parties. However, we strive to ensure that our customers are always satisfied.

All products are protected by a upto 10 year worry-free warranty depending on Part 

Warranty Coverage: Eligibility: To be eligible for 10-year warranty coverage, the car part must be fitted by a certified professional mechanic. Proof of fitment, including the mechanic's certification, must be submitted to Amesplan LTD within 30 days of the part's purchase date. Please send supporting documentation to us via email.In case a purchased product becomes faulty during its warranty period, for reasons unrelated to your acts, omissions or misuse of the goods, you must promptly notify us and fill out a warranty claim form. 

Warranty Non-Coverage: We do not have any liability for any defect arising from normal wear & tear, wilful damage, negligence, tampering of the goods, incorrect fitting of the goods by you and/or a third party. We are also not liable for any abnormal working conditions, alteration or repair of the goods or a failure to follow goods manufacturers' instructions (whether oral or in writing) 

We have a 180-day return policy, which means you have 180 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase. 

For All Return buyers pay Return Postage.Returns will only be processed after we receive the approved part and a member of our team fully inspects the returned item & successfully matches the returned part to the return reason. 

For All UK orders, we offer free return. We do not offer any reimbursement of shipping costs for Any orders on original sale like Next Day Postage. 

For All Outside UK order  We do not offer any reimbursement of shipping costs for Any orders on either the original sale or the return. 

Please direct all questions to sales@d2pautoparts.com. 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

• Your parcel will be logged into our returns system.
• Returns are processed in the order they are received (first come, first served).
• Due to high return volumes, inspection and processing may take 3-5 working days from the date your return is delivered to us.
• A member of our returns team will inspect the item to ensure it matches the approved return request and verify the reason for the return.
• If the return meets our return policy, your refund or replacement will be processed.
• If there are any issues with the returned item, we will contact you before any decision is made.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.d2pautoparts.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the following sites: 

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS (European Residents)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@d2pautoparts.com or by mail using the details provided below:

Unit 4, Bromag Industrial Estate, Minster Lovell, Witney OX29 0SR, United Kingdom