Terms of service

  1. By placing an order on our website, you agree to purchase the item shown in each product photo. Therefore, you are responsible for ordering the correct item by referring to the photo.

  2. All part numbers are for reference purposes only.

  3. We accept no liability for the accuracy of information contained on the product detail pages or on the website. They may contain technical inaccuracies or typographical errors. However, this does not affect your statutory rights or remedies.

  4. Technical specifications and measurements are approximate values unless specifically stated otherwise. We do not take responsibility for variations between received goods and those shown on the website.

  5. All items are subject to availability. We reserve the right to fulfill your order with equivalent substitute goods, if your ordered goods are unavailable.

  6. We hold copyright and title to all documentation for goods purchased from our website. Products purchased via the D2P Autoparts website may not be used for purposes other than those intended in the contract. If found in breach, we may request the return of the concerned products at will.

  7. You may not remove, alter, deface, obfuscate or tamper with any trademarks, names or numbers affixed to or marked on the goods nor allow anyone else to do so.

  8. Claims for non-delivery are not accepted under any circumstances unless you pay & select for the recorded delivery option at checkout.

  9. The customer must return any damaged or faulty items prior to issuance of a refund or replacement product. This is a requirement of Royal Mail's claims policy.

  10. Nothing in this clause affects your statutory rights.

  11. In case a purchased product becomes faulty during its warranty period, for reasons unrelated to your acts, omissions or misuse of the goods, you must promptly notify us in writing and/or by completing a warranty claim form (including the description of the fault).

  12. Once you fill & submit the form, you must return the defective products to us. After reviewing and testing the goods, we will decide whether to provide a replacement product of the same or superior quality without charge or a refund. We shall have no further liability to you after this decision.

  13. After expiry of the warranty period, we shall charge the standard list price in case a product becomes faulty and you request a replacement.

  14. In case of non-compliance with the procedures and regulations related to the warranty stated in these terms and conditions & the contract between you and D2P Autoparts, we will have no liability concerning any claim.

  15. We provide the above warranty without having any liability for any defect arising from wear and tear, wilful damage, negligence, tampering of the goods, incorrect fitting of the goods by you and/or a third party. Furthermore, we are not liable for any abnormal working conditions, failure to follow our and/or the goods' manufacturers' instructions (whether oral or in writing), misuse or alteration or repair of the goods by you and/or a third party without our approval.

  16. The right to make a claim on the guarantee is not transferable.

  17. Disclaimer: We are not responsible for any labour costs that you may incur if there any problems with the part once fitted.