By placing an order on our website, you agree to purchase the item shown in each product photo. Therefore, you are responsible for ordering the correct item by referring to the photo.
All part numbers are for reference purposes only.
We accept no liability for the accuracy of information contained on the product detail pages or on the website. They may contain technical inaccuracies or typographical errors. However, this does not affect your statutory rights or remedies.
Technical specifications and measurements are approximate values unless specifically stated otherwise. We do not take responsibility for variations between received goods and those shown on the website.
All items are subject to availability. We reserve the right to fulfill your order with equivalent substitute goods, if your ordered goods are unavailable.
We hold copyright and title to all documentation for goods purchased from our website. Products purchased via the D2P Autoparts website may not be used for purposes other than those intended in the contract. If found in breach, we may request the return of the concerned products at will.
You may not remove, alter, deface, obfuscate or tamper with any trademarks, names or numbers affixed to or marked on the goods nor allow anyone else to do so.
Claims for non-delivery are not accepted under any circumstances unless you pay & select for the recorded delivery option at checkout.
The customer must return any damaged or faulty items prior to issuance of a refund or replacement product. This is a requirement of Royal Mail's claims policy.
Nothing in this clause affects your statutory rights.
In case a purchased product becomes faulty during its warranty period, for reasons unrelated to your acts, omissions or misuse of the goods, you must promptly notify us in writing and/or by completing a warranty claim form (including the description of the fault).
Once you fill & submit the form, you must return the defective products to us. After reviewing and testing the goods, we will decide whether to provide a replacement product of the same or superior quality without charge or a refund. We shall have no further liability to you after this decision.
After expiry of the warranty period, we shall charge the standard list price in case a product becomes faulty and you request a replacement.
In case of non-compliance with the procedures and regulations related to the warranty stated in these terms and conditions & the contract between you and D2P Autoparts, we will have no liability concerning any claim.
We provide the above warranty without having any liability for any defect arising from wear and tear, wilful damage, negligence, tampering of the goods, incorrect fitting of the goods by you and/or a third party. Furthermore, we are not liable for any abnormal working conditions, failure to follow our and/or the goods' manufacturers' instructions (whether oral or in writing), misuse or alteration or repair of the goods by you and/or a third party without our approval.
The right to make a claim on the guarantee is not transferable.
Disclaimer: We are not responsible for any labour costs that you may incur if there any problems with the part once fitted.
By consenting to D2P Autoparts’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within our messages. You understand and agree that the primary method for opting out of our SMS program is to reply with specific keywords (such as ‘STOP,’ ‘END,’ ‘UNSUBSCRIBE,’ ‘CANCEL,’ or ‘QUIT’), or to use the unsubscribe link provided. We will also honor any other requests that clearly express your desire to opt out, including phrases like ‘please opt me out.’ We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at [LINK to your contacts page or form, or email address] for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy [LINK to Your Privacy Policy] to determine how we collect and use your personal information.
Arbitration and Class Action Waiver Agreement:
1. Arbitration:
By using or purchasing D2P Autoparts products or services, you agree that any controversy, claim, action, or dispute between you and D2P Autoparts arising out of or relating to: (a) these Terms, or the breach thereof; or (b) your access to or use of D2P Autoparts’s website or the services or the materials; or (c) any alleged violation of any federal or state or local law, statute or ordinance (each such controversy or claim, a “Claim”), shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association in accordance with its applicable rules.
Arbitration is a form of dispute resolution in which parties agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. The arbitrator is obligated to issue a reasoned award in writing, including all findings of fact and law upon which the award was made. The arbitrator shall not have the power to commit errors of law, and the arbitrator’s award may be vacated or corrected through judicial review by a court of competent jurisdiction. Each party’s attorneys’ fees, expert costs, and other costs and expenses incurred in connection with arbitration will be borne by the party incurring such costs and expenses.
1. Arbitration Procedures:
Claims shall be heard by a single arbitrator. Arbitrations shall be held in [UK, Witney, USA], but the parties may choose whether to appear in person, by phone, or through the submission of documents. The arbitration shall be governed by the Federal Arbitration Act (“FAA”) and by the internal laws of the [State], without regard to conflicts of laws principles. Any disputes in this regard shall be resolved exclusively by an arbitrator. If, but only if, the arbitrator determines the FAA does not apply, New York law governing arbitration agreements will apply. All disputes with respect to whether the foregoing mutual arbitration provisions are unenforceable, unconscionable, applicable, valid, void or voidable shall be determined exclusively by an arbitrator, and not by any court.
2. Exclusion from Arbitration:
Notwithstanding the terms of this Arbitration Agreement, you may choose to pursue a Claim in court and not by arbitration if you opt-out of these arbitration procedures within 30 days from the date that you first purchase any of D2P Autoparts’s products or services (the “Opt-Out Deadline”). You may opt out by mailing a written notification to Unit 4, Bromag Industrial Estate, Minster Lovell, Witney OX29 0SR, United Kingdom. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes through arbitration. Your decision to opt-out will have no adverse effect on your relationship with D2P Autoparts. You are responsible for ensuring D2P Autoparts’s receipt of your opt-out notice, and you therefore may wish to send a notice by means that provide a written receipt. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Claim in arbitration.
2. Class Action Waiver:
You and D2P Autoparts agree that you may bring or participate in Claims against D2P Autoparts only in your respective individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Unless both you and D2P Autoparts agree otherwise in writing, the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated and may not otherwise preside over any form of a representative or class proceeding. Notwithstanding any other clause contained in this Agreement, any Claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.
