We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase. 

To start a return, please submit your request here. If your return is accepted, we’ll send you a return shipping label (UK Only), as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Returns will only be processed after we receive the approved part and a member of our team fully inspects the returned item & successfully matches the returned part to the return reason. 

For international orders, buyers must pay the return shipping cost. We do not offer any reimbursement of shipping costs for international orders on either the original sale or the return. 

Please direct all questions to sales@d2pautoparts.com

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.