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Terms and Conditions

1. Information about D2P Autoparts

1.1 The goods are provided by D2P Autoparts ("We/Us/Our"). 

1.2 Our registration address is at Unit 27 Balfour Business Centre, Balfour Road, Southall, Middlesex, UB2 5BD. 

1.3 Our company number is and our VAT registration is UK 158 6976 46

2. Your Information

2.1 By the action of ordering goods from us, you warrant that you are legally capable to enter a binding contract and at least 18 years old. 

2.2 By the action of ordering goods from us, you ensure that the information you provide while placing an order is accurate, complete and not misleading. 

3. Contractual Agreement

3.1 Every order by you to us is considered to be an offer that has to be accepted by us to make a contract come into existence. 

3.2 No contract is made with you until the order has been dispatched. 

3.3 These terms and conditions as part of the contract between you and us lead to the exclusion of all other terms and conditions and supersede negotiations or agreements related to the contract no matter if they were given written or oral. 

4. Specification of the Goods

4.1 By placing an order you agree to the fact that all items purchased will be exactly the same as the item shown in the photo. Therefore you accept to ensure you order the correct item by referring to the photo. 

4.2 All part numbers are for reference purposes only. 

4.3 We accept no liability for the accuracy of information contained on product detail pages or on the website, which may contain technical inaccuracies or typographical errors. However, this does not affect your statutory rights or remedies. 

4.4 Technical specifications and measurements are approximate values unless specifically stated otherwise. We cannot exclude variations in appearance like colours of the goods shown on the website against the goods you receive physically. 

4.5 All items are subject to availability. We reserve the right to supply you with substitue goods of equivalent quality and same measurements if the goods you ordered are not available. 

4.6 We hold all copyright and title to all documentation relating to the goods delivered to you buy us and this documents may not be used for other purposes than intended in the contract without our permission. It must be returned on demand. 

4.7 You may not remove, alter, deface, obfuscate or tamper with any of the trade marks, names or numbers affixed to or marked on the goods nor allow anyone else to do so.

5. Consumer Rights/Returns Policy

5.1 All items must be returned within 14 days of receipt beginning on the day after the receipt to cancel the contract. 

5.2 All goods returned must be in the same condition as received with original packaging and product documentation if any and they must not have been used. 

5.3 Postage charge is not refundable and the return postage is at the buyer's expense and risk. 

5.4 We will charge a restocking fee in the amount of 20% of the purchase price if you purchase the incorrect item or no longer require the item. 

5.5 Claims for non-delivery are not accepted under any circumstances unless the Recorded Delivery option is paid and selected for. 

5.6 Damaged or faulty items must be returned before a replacement or refund is issued, as this is a requirement of Royal Mail's claims policy. 

5.7 Nothing in this clause affects your statutory rights. 

6. Orders

6.1 We reserve the right to cancel or refuse orders for items shown on our shop with an incorrect price or with any other incorrect information. 

6.2 Prices may be changed at any time without notification to balance our increased costs. 

6.3 Prices for goods collected at our location in Southall may vary from those shown on our website. 

6.4 If there is no error in the listing as stated in 6.1 the prices will be binding for the customer being relevant at the date of dispatch of the goods. 

6.5 The listed prices are inclusive of VAT, but exclusive of any other taxes or duties that may be chargeable additionally. 

6.6 Shipping with Royal Mail 1st Class is free within the UK (please note that rates to the Channel Islands and Northern Ireland vary) if not stated otherwise. We reserve the right to change this regulation for specific goods due to their specifications or remove this offer at any time. 

6.7 If not stated otherwise, quotations will be valid for 30 days beginning on the date of their publication. 

7. Payment

7.1 We only provide the payment options displayed at our website and at the checkout. 

7.2 We accept paypal, who also offer an option to pay via Debit/Credit card during ebay checkout. 

7.3 Alternatively we also take card payments over the phone.

7.4 Payments via Bank Transfer can be arranged and the appropriate details will be given upon purchase of the item.

7.5 Cheques are accepted however we will wait until the cheque has cleared before sending the item.

7.6 We reserve the right to charge interest in case of non-payment of the invoice price by the due date from this date on a daily basis in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and reimburse to us all costs and expenses (including legal costs) incurred in the collection of any overdue amount. 

8. Delivery

8.1 You have the right to cancel the order if the delivery is more than 30 days late beginning at the date of the latest expected delivery date. 

8.2 The quantity of goods at the time of dispatch is binding, just in case you can provide conclusive evidence of (differing) quantity received the quantity you can verify will be binding. 

8.3 The risk is passing to you at the time of delivery and you agree to provide an insurance against theft and damage until the price is completely paid to us. 

9. Warranty

9.1 All of our goods come with a warranty if not stated otherwise in the listing provided that you comply with the conditions in this clause 9. 

9.2 In case product become faulty during the period of the warranty for reasons incoherent to your acts, omissions or misuse of the goods, you must promptly notify us in writing and/or by completing a warranty claim form (including the description of the fault) and return the products to us. After reviewing and testing the goods we will decide whether to provide a replacement product of the same or superior quality and the same specifications without charge or not to provide a replacement. We shall have no further liability to you after this decision. After the expiry of the warranty we shall charge the standard list price in case goods become faulty and you request a replacement. 

9.3 We will afford reasonable opportunities and facilities to investigate the claims made under the warranty; you will transfer your request for it in writing and prompty return any goods with packing materials that are subject of your claim and pack it securely to deliver it carriage paid to us. 

9.4 If you do not comply with the procedures and regulations related to the warranty stated in these terms and conditions and the contract between you and us, we will have no liability concerning any claim. 

9.5 The above warranty is given by us without having any liability for any defect arising from wear and tear, wilful damage, negligence, tampering of the goods, incorrect fitting of the goods by you and/or a third party, abnormal working conditions, failure to follow our and/or the goods' manufacturers' instructions (whether oral or in writing), misuse or alteration or repair of the goods by you and/or a third party without our approval. 

9.6 The right to make a claim on the guarantee is not transferable. 

10. Limitation of Liability

10.1 The following provisions set out the entire financial liability of us (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of any breach of these terms and any representation, statement or tortious act or omission including negligence arising under or in connection with the contract.

10.2 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979 (as amended)) are, to the fullest extent permitted by law, excluded from the Contract.

10.3 Nothing in these terms excludes or limits our liability:

10.3.1 For death or personal injury caused by our negligence;

10.3.2 Under section 2(3) of the Consumer Protection Act 1987;

10.3.3 For fraud or for fraudulent misrepresentation; or

10.3.4 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

10.4 Subject to clause 10.3, we will not be liable to you for:

10.4.1 Any indirect or consequential, special or punitive loss, damage, costs or expenses, including explicitly labour costs that may incur if there are problems with the part once fitted;

10.4.2 Any indirect or consequential loss including labour costs evoked by damages at the customer's vehicle that occur simultaneously to the breakdown of parts purchased at us; 

10.4.3 Loss of profit;

10.4.4 Loss of business;

10.4.5 Loss of income or revenue;

10.4.6 Loss or corruption of or damage to data;

10.4.7 Waste of management or office time; or

10.4.8 Depletion of goodwill. 

10.5 Subject to clause 10.3, our total liability to you under or connected with these terms will not exceed 125% (one hundred and twenty five per cent) of the price payable for the Goods and/or Services for any one event or series of connected events.

11. Termination and Suspension

11.1 We may at our discretion suspend or terminate the supply of any goods if you fail to make any payment when and as due or otherwise defaults in any of your obligations under the contract or any other agreement with us.  

11.2 On the termination of the contract for any reason we will not be obliged to supply any goods ordered by you unless already paid for and all payments payable to us under the contract will become due immediately upon termination of this contract despite any other provision.

11.3 The termination of this contract will not affect the respective rights and liabilities of each of the parties thereto which accrued prior to such termination nor any provisions which either expressly or impliedly are to remain in operation after termination.

11.4 Orders accepted by us are cancellable only at our discretion and we may charge for all work carried out or expenses incurred in relation to the order before our acceptance of cancellation.

12. Anti-Bribery 

12.1 You shall comply with all applicable laws, statutes, regulations relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010. 

12.2 You shall not engage in any activity, practice or conduct which would constitute an offence under sections 1, 2 or 6 of the Bribery Act 2010 if such activity, practice or conduct had been carried out in the UK.

12.3 You shall not induce or reward us or our directors, officers, representative, contractors or personnel to perform or improperly perform a function or activity in connection with this Contract.

12.4 You shall not directly or indirectly request, agree to receive or accept any financial or other advantage as an inducement or a reward for improper performance of a function or activity in connection with this Contract, other than where a bona fide promotions and/or incentive is run by us (see clause 6 for further details on such promotions and incentives).

12.5 If you are a business, organisation, partnership, limited liability partnership or a company, have and maintain in place throughout the Contract your own policies and procedures including but not limited to adequate procedures under the Bribery Act 2010 to ensure compliance with the same and to enforce where appropriate.

12.6 You shall promptly report to us any request or demand for any undue financial or other advantage of any kind received by us or our directors, officers, representative, contractors or personnel or any undue financial or other advantage of any kind given by us in connection with the performance of this Contract.

12.7 Without prejudice to clause 11.1, we may terminate the supply of any Goods or Services to you forthwith if you breach any of the provisions of clause 12. above.

13. Force Majeure

13.1 We will not be liable for any failure in the performance of any of our obligations under the contract between you and us caused by factors outside our control. 

14. Law and Jurisdiction

14.1 This contract will be governed by English law and you consent to the non-exclusive jurisdiction of the English courts in all matters regarding it. 

15. Notices

15.1 Any notice given under this contract will be in writing and may be served personally, by registered or recorded delivery mail, by facsimile transmission (the latter confirmed by post), by email (evidence confirming the same by post) or by any other means which any party specifies by notice to the other.

15.2 Each party's address for the service of notice will be:

15.2.1 Us - the address specified in clause 1.2 or such other address and facsimile number as we specify by notice to you; and

15.2.2 You - the address and facsimile number given to us at the time an order is placed with us.

15.3 A notice will be deemed to have been served: if it was served in person, at the time of service, if it was served by post, 48 hours after it was posted, if it was served by facsimile transmission, at the time of transmission and if via email once it has been transmitted.

16. General

16.1 Each of our rights or remedies under the contract is without prejudice to any other right or remedy that we may have whether under the contract or not.

16.2 If individual provisions of these general terms and conditions or the contract of purchase are found by any court, tribunal or administrative body of competent jurisdiction to be completely or partially ineffective, this will not affect the effectiveness of the other provisions or the other parts of such provisions; the legal provision will be applicable instead. 


Effective 01/12/2014

See Full Terms