My Cart:

0 item(s) - £0.00
You have no items in your shopping cart.

0

Call us now:

+44 (0) 2088 139 599

FAQ - Frequently Asked Questions

Please click on the question if you wish to learn more about one of them.

 

 
 

Why should I buy from you?

We are a leading company in the aftermarket industry, specialised in MOT failure car parts. We ensure to provide high-quality parts, which are among the most cost-effective on the market.

We can deliver to any location worldwide, please contact us to arrange.

For more information about our company and the quality we provide, please look at our About us page!

 

What is TS16949 / ISO9001?

We have made direct contact to manufacturers to ensure that the sourced products are of highest quality. Our parts are aftermarket OEM specification parts. This means that they are built within the secondary market of the industry to the original equipment manufacturer’s specifications.

We ensure high quality by being stringent with who we work with. All of our manufacturers are TS16949 / ISO 9001 qualified which qualifies the manufacturing and quality control standards to a European governed standard. 

 

How can I pay?

All major credit cards and visa cards are accepted through our PayPal payment gateway. You don’t require a PayPal account to purchase from us, but by using PayPal your transaction is highly protected.

 

How do I know this part will fit my car?

To check if your part fits, we suggest you to use:

If you are still not sure, feel free to contact us and our customer service representatives will be more than happy to help you. 

 

Do I have a warranty on my part?

Yes. For each of our products we offer a one year warranty. (For some products we also offer a “lifetime guarantee” but it will be only valid on an item if we receive a full form from the buyer, within 28 days of delivery of the item. Please contact us to check if it is available for your product.)

 

What if I am not happy with the quality of my purchase?

We want our customers happy We source our high-quality parts from leading suppliers and work to ensure that you receive the correct products.

We invite you to read our “About us” page for further information. 

However, if you are still disappointed for any reason whatsoever please:

 

What if my items are faulty or damaged?

Contact us to find how to get a replacement under your warranty. We require our parts back to send back to our suppliers so please do not dispose of them.

If you have other questions concerning this topic, you can:

Which delivery options do I have?

Please have a look on our Purchasing & Shipping Guide to get information about the delivery options!

 

Can I collect the product?

Yes. We are in Southall UB2, for further information see our contact information page

 

Do you offer trade discounts?

Contact us for any trade or bulk enquiries by email and we will get back to you. 


I am an EU VAT registered customer from outside the UK; is it possible for me to save the UK VAT amount on my purchase?

Yes, as an EU VAT registered customer (excluding the UK!) you can contact us and submit your VAT registration number and your VAT registered address to save the UK VAT amount. Once you have purchased the item, we will refund the UK VAT amount.


 

If your question should not be answered by the information above, please contact our customer service and we will be pleased to help you with that issue!